How to Create a Customer-Centric Culture For Your Entire Team

by Michael Jannicelli | Nov 8, 2024 | Uncategorized

This post was originally published on this siteIt’s not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to build a customer-centric culture that exceeds customer expectations and sets your business...

She Worked for Ronald Reagan in the 1980s. Now She’ll Be the First Woman Chief of Staff in the White House.

by Michael Jannicelli | Nov 8, 2024 | Uncategorized

This post was originally published on this siteMeet Susie Wiles, President-elect Donald Trump’s new chief of...

4 Coaching Stages Every Leader Should Master to Help Others Grow

by Michael Jannicelli | Nov 8, 2024 | Uncategorized

This post was originally published on this siteEffective mentorship involves adapting your approach to match each person’s growth stage, ultimately guiding them toward independence and the ability to mentor...

5 Signs That a Toxic Company Culture Is Creeping Into Your Organization

by Michael Jannicelli | Nov 8, 2024 | Uncategorized

This post was originally published on this siteToxic company culture is like a silent killer. It doesn’t just show up one day — it creeps in slowly, chipping away at everything you’ve worked so hard to...

FedEx and UPS Are Slashing Prices to Win Your Business This Holiday Season: ‘No Customer Is Too Small’

by Michael Jannicelli | Nov 8, 2024 | Uncategorized

This post was originally published on this siteThe shipping rivals are offering smaller customers deals typically reserved for large companies ahead of a shorter holiday...